MDisrupt Privacy Policy

Last Updated: February 08, 2023

General

MDisrupt, Inc., and through our affiliates worldwide (“MDisrupt”, “we”, or “us”), respects your privacy and appreciates the trust you have placed in us. We have established this Privacy Policy to explain how we collect, use, and disclose information we obtain through www.mdisrupt.com or any other website operated by us that links to this Privacy Policy (collectively, the “Website” or “Websites”).

This Privacy Policy describes our practices and guidelines that we follow to help ensure privacy and security of the “Personal Data” we collect from users (“you” or “user”) you when you access our Websites or use the related services we provide, such as connecting healthcare companies with experts through the Internet, in person, through the telephone or through use of electronic communications (individually and collectively, the “Services”).  As used in this Privacy Policy, “Personal Data” means data that allows someone to identify or contact you (for example, your name, address, telephone number and e-mail address) and any other non-public information about you that is associated with or linked to such data.

If you have any concerns or questions about your privacy or use of our Websites or Services, please contact us as provided below in the How to Reach Us section.

The Services are intended for use by our customers and experts, and potential customers and experts.  They are not intended for individual consumers and should not be used for personal, family, or household purposes.  We treat all Personal Data covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.

This Privacy Policy is subject to revision. We encourage you to visit this page regularly to view the current Privacy Policy, which will indicate the date of the last change.  The updated Privacy Policy takes effect on the date it is posted, unless applicable law requires advance notice.  Continued use of our Services and/or continued provision of Personal Data after we have posted changes to our Privacy Policy on this page or notified you of any such changes by other applicable means, shall be taken as your acknowledgement and acceptance of such changes and your agreement to be bound by the revised terms and conditions.

Consent

By using this Website and/or submitting Personal Data through our Services, you agree to the terms of this Privacy Policy and you consent to the use of your Personal Data in accordance with this Privacy Policy.  This Privacy Policy is incorporated into, and forms a part of, our Terms of Use.

How We Collect Your Information

Contact Information. MDisrupt collects any information you voluntarily provide to us including your name, telephone number, mobile number, shipping and/or mailing address, and email address. You elect to provide this information when you complete a web form, subscribe to a newsletter, respond to a posted opportunity, or register for certain offers or promotions. We may also collect information through your communications with our support team.  Provision of this information is completely voluntary, however, providing less information than requested may limit your ability to access all of our Website and/or Services features.

Text Message Data.  Some websites permit users to either transmit text messages to the company (for support purposes, for example) or between users. In the event that you engage with our Website or Services in such a manner, please take note that MDisrupt reserves its right to retain this information indefinitely. 

Information from Experts.  If you are an expert or potential expert, then we may collect information (potentially including Personal Data) about your expertise, interests, and availability.  You elect to provide us with this information by interacting with the Services, e.g., by using a webform.

Information from Companies.  If you are a client or potential client, then we may collect information (potentially including Personal Data) necessary to provide our Services to your company and/or project.  You elect to provide us with this information by interacting with the Services, e.g., by using a webform.

Social Media Information.  We maintain a social media presence on platforms like LinkedIn, Facebook, Twitter and Instagram (“Social Media”).  When you interact with us on Social Media, we may receive Personal Data that you provide or make available to us based on your settings, such as your contact details.  In addition, the companies that host our Social Media may provide us with aggregate information and analytics regarding the use of and/or traffic on our Social Media.

Information We Collect from Your Use of our Services. We automatically collect certain technical information from your computer or mobile device when you access our Services. For example, we receive information from your device, including IP address (from which we may derive an approximate estimate of your location), web browser type, mobile operating system version (to the extent applicable), and unique device identifiers. We may also collect and store your browser settings and preferences. We receive information about your interactions with our Websites, such as the time spent interacting with content, and the dates and times of your visits to those Websites.  We use Google Analytics, a web analytics service provided by Google LLC (“Google”) to help collect and analyze usage information. For more information about our use of Google Analytics and your related choices, please see the How We May Disclose and Share Your Information section.  When we send you an electronic communication, such as an e-mail, we may collect certain information using pixels, such as the action taken upon receipt of the e-mail (for instance, whether you opened or deleted the e-mail).

Information from Cookies and Similar Technologies. We and our service providers may collect information using cookies or similar technologies. Most web browsers are initially set up to accept cookies.  Cookies are pieces of information that are stored by your browser on the hard drive or memory of your computer or other Internet access device. Cookies enable us to personalize your experience on our Website and with our Services, maintain a persistent session, passively collect demographic information about your computer, and monitor other activities. Our Website may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).  You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of our Website might not function if you delete or disable cookies. THE WEBSITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

We may combine the data you provide us through our Websites and Services with other data you have shared with us offline, as well as with records provided by third parties.   Similar to cookies, we may also use local storage technologies, such as HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.  We may also use web beacons, also known as pixel tags or clear GIFs which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Personal Data Collected from Third Parties.  We may obtain information from third parties with whom we do business, such as in connection with a trade show, or through public databases, social media or joint marketing partners.

How We Use Your Information

General Use. MDisrupt uses the information we collect about and from you for a number of purposes, including: providing you with the Services; improving the Services and Website; analyzing how you use the Services; managing our network; and better tailoring our Website and Services to you. In addition, we may use information provided through use of our Services for the following:

  • To keep records of contact information and correspondence.
  • To create, maintain, and authenticate your account.
  • Process transactions through our third party payment processors.
  • To remember a user’s preferences, such as language, font size and communication type, and the user’s interests regarding subject matter.
  • To personalize a user’s online experience, including the provision of content addressing a user’s preferences or interests and expediting the processing and completion of a transaction.
  • To administer our Services, diagnose technical problems, and otherwise manage our business.
  • To communicate with you. For example, if you have expressed an interest in a particular product or program, we will use your data to provide you with the requested information or to respond to questions.
  • To determine the approximate location of each user, calculate usage levels, diagnose server problems, and in general to administer the Services, in each case through use of a user’s IP address.
  • To improve, enhance or modify our business and the Services through data analysis, audits, security and fraud monitoring and prevention.
  • To aggregate information and create Anonymous Data, described below.
  • To perform other functions or processes described to the user at the time of collection of the Personal Data.
  • To contact you for any purpose related to the Websites and/or Services.
  • For customer service and follow-up purposes, including for assessing customer satisfaction.

Marketing and Advertising.  We and our advertising partners may use your personal information for marketing and advertising purposes, including:

  • Direct Marketing—to send you direct marketing communications as permitted by law, including but not limited to, providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. We may send you such communications via postal mail, email, telephone, and other means.
  • Internet-Based Advertising—we may engage advertising partners, including third party advertising companies and social media companies, to display ads on the Services and other online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you.  This is called interest-based advertising.  We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms.  You can learn more about your choices for limiting interest-based advertising in the Your Choices Regarding Your Personal Data section below.

Compliance and Protection.  We may also process the information we collect about you or from you for the following purposes: (i) to enforce our terms or other legal rights, including intellectual property infringement; (ii) as may be required by applicable laws and regulations or requested by any judicial process, subpoenas or other lawful requests, or governmental agency; (iii) to comply with our audit requirements, and our contractual requirements and policies (including our Terms of Use); (iv) protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims); and (v) to prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identify theft.

Creation of Anonymous Data.  We may also de-identify (removing identifying information), pseudonymize (replacing identifying information with numbers so that a key is needed to re-identify) and anonymize (irreversibly removing identifying information) your information and process it in an anonymous and aggregated form for other purposes than described above, for example, in research to improve our products.  This constitutes “Anonymous Data.”  We reserve the right to use and disclose Anonymous Data to third parties for research, analytic or strategic purposes.

Feedback.  If you provide us with feedback on our Websites or any of our Services, we may use such feedback for any purpose.  We will treat the Personal Data in any such communication in accordance with this Privacy Policy.

How We May Disclose and Share Your Information

We may share the categories of Personal Data and other information described above with the following categories of third parties. 

Service Providers. We may share your Personal Data with third party service providers to provide you with the Services; to conduct quality assurance testing; to facilitate creation of accounts; facilitate payments; or to provide technical support.  Such third party service provides may provide support for common services, include hosting services, cloud services and other information technology services, email communication software and email newsletter services, advertising and marketing services, payment processing services, customer relationship management and customer support services, and analytics services (discussed further below).  You expressly consent to the sharing of your Personal Data with our third party service providers for the sole purpose of providing the Services.

Professional Advisors.  We may share Personal Data with our professional advisors such as lawyers and accountants, where doing so is necessary to facilitate the services they render to us.

Analytics. We use third party analytics vendors to evaluate and provide us with information about your use of the Website. We do not share your information with these third parties, but theses analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Website and they may otherwise collect or have access to information about you which they may collect over time and across different websites. Some parts of our Website use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze use patterns and may collect information about your use of the website, including your IP address. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/.  You may opt-out from the collection of your information by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

Ad Network Providers. We may also allow ad network providers to set and access their own cookies, pixel tags and similar technologies to collect information about Website use. These network advertisers may use this and other information they have collected about you to deliver targeted advertisements for products and services in which you might be interested based on your use of the website. If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices.

As Required by Law and Similar Disclosures.  We may disclose your Personal Data where we believe we are required to do so for the compliance and protection purposes described in this Privacy Policy, or in order to comply with any court orders or other applicable laws.  MDisrupt cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the terms and conditions of use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of MDisrupt, its users or the public, as required or permitted by law.

Affiliates and Partners. We may share your Personal Data with our current or future affiliates, meaning an entity that controls, is controlled by, or is under common control with MDisrupt.  Similarly, we may share your Personal Data with other partners with whom we are jointly marketing a product or service. These entities will be required to abide by this Privacy Policy.

Merger, Sale, or Other Asset Transfers. We reserve the right to transfer Personal Data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, reorganize our business, or we sell, liquidate, or transfer all or a portion of our assets.  However, any information that a user submits or that is collected after that transaction may be subject to the privacy policy adopted by the successor entity.

Third Party Links.  Our Website may contain links to other websites that are not under the control of or maintained by MDisrupt. Such links do not constitute an endorsement by MDisrupt of those other websites, the content displayed therein, or the persons or entities associated therewith. You hereby acknowledge that MDisrupt is providing these links to you only as a convenience, and you agree that MDisrupt is not responsible for the content of such websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.

Your Sharing of Personal Data.  Through the Services, you may be able to make your Personal Data available to others, including:

  • Other users and the public—when you create a public profile, post content, and engage in transactions through the Services.
  • Other businesses—when you participate in offers, promotions, and other features available via the Services or marketed to you.
  • Directed disclosures—when you ask us to share your information with another entity, g., if you are a customer and ask us to share some of your information with an expert.

Permission. We may also disclose your Personal Data with your permission.

Your Choices Regarding Your Personal Data

Limiting Online Tracking.  If you do not want the Website to collect information through the use of cookies, your browser may allow you to be notified when you receive certain types of cookies and restrict or disable certain cookies. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please be aware that if you disable or reject cookies, some features of the Website may not work properly.  You may also be able to limit use of your mobile device’s advertising ID for interest-based advertising purposes through your device’s settings.

Opt Out From Communication.   You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the contact information listed below.

We may periodically send you free newsletters and e-mails that directly promote the use of our Services and potentially those of our marketing partners.  When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see How to Reach Us, below).  Despite your indicated e-mail preferences, we may still send you informational and transactional communications.

Advertising Industry Opt-Outs.  You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

Access to Personal Data.  Subject to certain exceptions, you may request access to your Personal Data stored by us by sending an e-mail to us at the e-mail address set forth below in the How to Reach Us section.  After we receive your request, we may request additional information from you to verify your identity.

Security and Retention of Your Personal Data

MDisrupt employs procedural and technological security measures designed to protect your information from loss, unauthorized access, disclosure, alteration or destruction. However, it is impossible for MDisrupt to completely guarantee that your Personal Data will be immune from attack or compromise, and you provide your information (including Personal Data) to us at your own risk. Despite our security measures, we cannot guarantee that your data will not be lost, accessed without authorization, disclosed, altered, or destroyed.

We retain information domestically about users for as long as necessary to perform the activities described in this Privacy Policy and to comply with our legal obligations. We may need to retain certain information for record-keeping purposes or for completing a transaction that you commenced prior to requesting a change or deletion. In addition, it is likely that residual information may remain within our databases, back-ups or other records, and not be fully removed.  Your Personal Data will be subject to the laws of the United States of America, regardless of the country from which your Personal Data originates.

MDisrupt reminds you to carefully protect the Personal Data that you submit on our Webpage or to our site, including your passwords, usernames, location, images, and videos, so that third parties can’t manipulate your accounts or assume your identities. Further, users should be careful to not disclose any sensitive information in the public domain.

International Users

If you are visiting our Website from the European Economic Area or other regions with laws governing data collection and use, please note that we may transfer your information to recipients in countries other than the country in which the information was originally collected, including the United States of America. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy. By providing your information and/or using the Service you consent to any transfer and processing in accordance with this Privacy Policy.

Social Media Plug-ins

Our Service may use social media plugins (e.g., the Facebook “Like” button or the “Share to Twitter” button) to enable you to easily share information with others. When you visit our Website, the operator of a social media plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our website, the social plugins allow that social media website to receive information that you have visited our website. The social plugins also allow the social media website to share information about your activities on our website with other users of their social media website. For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website. MDisrupt does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites’ privacy and data sharing statements.

Minors

Our Website is not intended for or designed to attract children under the age of 16. Moreover, we do not knowingly collect any personal information from anyone under the age of 16 without the consent of a parent or guardian, and you must be 16 years of age or older to submit registration or survey information. If we become aware that any person submitting personal information to the Service is under the age of 16, we will promptly take steps to delete any personal information collected and terminate the relevant account.

Do Not Track Signals

Some browsers give individuals the ability to communicate that they wish not to be tracked while browsing on the Internet. The Internet industry has not yet agreed on a definition of what “Do Not Track” means, how compliance with “Do Not Track” would be measured or evaluated, or a common approach to responding to a “Do Not Track” signal. Consequently, due to the lack of guidance, we have not yet developed features that would recognize or respond to browser-initiated Do Not Track signals in response to the laws of California or any other jurisdiction.

How to Reach Us

If you have any questions or comments about this Privacy Policy and/or our privacy practices, or if you would like to exercise your privacy rights and choices, please contact us at compliance@mdisrupt.com.

Dispute Resolution

If you believe that we have not adhered to this Privacy Policy, please contact us by email at the email address provided above.  We will do our best to address your concerns.  If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

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